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FAQS - JacketFits

FAQs

Jacket Fits is a safe and secure online destination for customers worldwide. We’ve incorporated cutting-edge technology to safeguard our data from any unauthorized access. Your information is confidential and won’t be shared without your consent. Feel confident entering your details when making a purchase, knowing your data is well-protected.

For your complete comfort, we offer a hassle-free 30-day return policy. If you wish to return your product, start by reviewing our Return and Exchange Policy. If you’re eligible, you can request a return by reaching out to us via email at info@jacketfits.com.

You can easily track your order’s status using the provided tracking ID. It helps you keep tabs on your product’s location.

Well, your parcel will typically arrive within 5 to 8 working days. However, if you’ve made any customizations to your order, please note it might take a little longer to deliver.

To make use of our cancellation policy, please act within 24 hours of placing your order. If you do, you’ll receive a full 100% cash refund. However, if you cancel after this 24-hour window, we’ll deduct an amount based on the time elapsed. For instance, canceling after three days will result in a 30% deduction, and a 50% deduction will apply after three days.

We understand your curiosity and value your questions. That’s why we’ve dedicated an entire page to our terms and conditions, where we’ve covered everything in detail. You can find answers to most of your queries there. If you have something specific in mind, don’t hesitate to reach out to us at info@jacketfits.com. We’re committed to getting back to you within 3 to 4 hours.

We use globally trusted courier services like DHL, FedEx, USPS, and Skynet to ship your orders.

We believe every problem has a solution, and we’ve got the answer to yours. Before we send out your parcels, our expert quality check team carefully examines each item to ensure it meets our high standards. But, in very rare cases, if you receive a defective piece, we’re here to help. We’ll gladly exchange it for a perfect one. If you prefer a return, no worries. Just contact us via email at info@jacketfits.com with your order details, the issue you encountered, and a photo of the received parcel.

The good news is parcel exchanges are completely free for you. The only thing you might need to cover is the shipping cost, which is your responsibility.

If you have valid reasons for exchanging an item, we’re here to assist you with the process. Just send us a detailed email explaining the issue at info@jacketfits.com.

You can easily pay using your debit or credit cards.

Jackets Fits is a global website, and we happily ship our fantastic products worldwide. We accept all international credit cards, making your shopping experience easy and enjoyable.

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